Track Your Order

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

FAQs

What if the tracking is delayed or returned back to sender?

Click here contact us to contact our Customer Service Department.

Can I make special logistics requests, such as scheduled delivery, designated delivery time, etc.?

Sorry to tell you that we currently do not support special logistics requests such as scheduled delivery or designated delivery time. You are suggested to contact your local post office or courier to make an appointment for these services.